How our process works

Getting to know you is always our first step. Taking the time to talk with you about your goals helps us personalize our service. If you’re selling, that helps maximize your sale price. If you’re buying, our approach makes sure you get the right home for you — at a price you deserve. And if you’re investing, we match you with a property that fits your budget and your financial goals.

Why we’re different

Relationships are at the heart of what we do. That means personalized attention during the entire buying or selling process and support that continues after the transaction. The Austin Chronicle named us “Best Realtor for People Who are Afraid of Realtors” – and we think that says a lot.

And by valuing relationships, we get powerful results. We sell more houses, get higher asking prices and reduce the number of days they’re on the market. For buyers, we find houses that are the best fit and the best deal based on their needs.

benefits of working with a team

With our team on your side, you can take advantage of their specialized expertise in areas from listings to closings. As a team, we can also give you greater availability than a single agent can provide. Our team members take turns being available for you on the weekends.

our honors include:

Platinum Top 50 REALTORS® Winner 2011, 2013, 2014, 2015, 2016
Realty Austin #1 Individual Top Producer Team 2014, 2015, 2016
Realty Austin Diamond Club $10M+ Top Producer 2014, 2015, 2016
Austin Business Journal’s Top 50 Residential Realtors 2013, 2014, 2015, 2016
NAHREP Top 250 Latino Real Estate Agents 2013, 2014, 2015, 2016
Austin Business Journal Individual Top Producer 2009, 2015, 2016

meet our team

Lisa Muñoz, Realtor®

Lisa Muñoz,
Realtor®

I have spent my entire career living, loving and working in Austin. Though the city has changed tremendously, the heart of Austin is still the same. It feels like a small town where you’re never far away from a familiar face or the warmth and hospitality of stranger.

I moved to Austin in 1995 to attend the University of Texas. I was the first person in my family to finish high school, much less go to college. I graduated from UT in 1999 and soon got my real estate license.

From the start, my focus has been on helping buyers, sellers and investors reach their real estate goals. I love helping clients find “their Austin.”

I listen closely to clients to learn what they truly value and then create a detailed plan to find the perfect lifestyle and financial fit for them.

Since I’ve been doing this for over 15 years, I see the long-term benefits of those decisions on the lives of my clients, and I couldn’t be more excited.

I’ve also invested in real estate myself, purchasing rental properties and rehabbing some properties along the way. This first-hand experience helps me help my clients.

What You’ll Notice When You Work With Me

Negotiations are a top focus. I know how to secure the best properties at the best price.

I’m available, and I listen.

I’m dedicated to your goals.

I believe in relationships.

I have a strong commitment to the
community and love being a part of what makes Austin great.

Real estate is always on my mind!

My Austin is All About…

An Americano at Houndstooth Coffee. There’s nothing like starting the day with this coffee experience.

Being active. Lady Bird Lake on a weekend morning is truly the heartbeat of Austin: People of all ages running, walking, biking and talking. I also love Bikram yoga and dancing.

Brunch at Hillside Farmacy. Delicious coffee and food for both adults and kids.

Exploring history at the Texas State
Cemetery.
It’s huge with towering trees,
a pond and lots of green space.

Pedicab rides around Second Street. Taking in Austin from this vantage point helps me see the city from the perspective of my
newcomer clients.

Pursuing your passions and trying new things. For me, that means everything from meditating to learning to play the
harmonica.

And, above all, my family. My boundless energy and passion comes from my sons, Luca and Rhodes, and my partner. Erin.

Colby Craig, Client Experience Specialist

Colby Craig,
Client Experience Specialist

How I Work With You

I help with your home search and write your offer. I’m also the person you reach out to after closing for anything and everything you could want or need. When we say we are your real estate resource for life, we mean it!

More About Me

When I was younger, my family moved around a lot. I loved house-hunting with my parents, deciding which room would be mine and starting to picture my toys and life in the new city. Today, one of my favorite things about my job is helping others start picturing their new life in their new house and helping to make the transition as easy as possible.

I moved to Austin from the Rio Grande Valley in 2005 to attend the University of Texas. I graduated in 2009 with degrees in Business Honors and Management. During college, I fell in love with Austin and decided not to leave after graduation.

That year I also joined Lisa Munoz as Lisa’s executive assistant and transaction coordinator. Since then, I have done every job on the team at one time or another and helped Lisa grow the team.

My Austin Is All About…

Outdoor adventures. Austin is where I met and fell in love with my husband, Jordan. We enjoy exploring different outdoor activities throughout the city (like kayaking on Lady Bird Lake, or riding our bicycles on the boardwalk), camping and hiking at all of the state parks nearby. Pedernales Falls and Inks Lake are our two favorites. Our two dogs love the outdoors and exploring the Austin area with us.

Live music.

Wine tasting in the nearby Hill Country.

Carson Uhr, Buyer Specialist

Carson Uhr,
Buyer Specialist

How I Work With You

I help guide buyers throughout the home buying process. I work closely with clients to learn their values and needs, which I keep top of mind when researching area properties. I am your resource out in the field, where I use my experience and knowledge to help identify any areas of concern. I am here to help buyers find the perfect home!

More About Me

I was born and raised right here in Austin. After graduating from Texas Tech University, I became a licensed realtor and moved to the Texas Coast to work with my father – a real estate broker and custom home builder. I spent those years working almost exclusively with buyers who were purchasing second home/vacation properties. Helping buyers find the right house is my bread and butter!

Since moving back to Austin and joining the Lisa Munoz Team, I have found that growing up here gives me a unique advantage because of my in-depth knowledge of the city and surrounding areas.

My Austin Is All About…

Live Music. I can be regularly spotted at Stubbs BBQ, the Moody Theater, and the ACL Music Festival.

Getting outside. I love exploring the creeks and trails of the Barton Creek Greenbelt. In the summer you can find me wakeboarding on Lake Austin.

Breweries. Discovering new craft beer (and places to drink it!) is a favorite hobby of mine. You can’t go wrong with Jester King Brewery and the Austin Beer Garden!

 

Grace Young, Listing Coordinator

Grace Young,
Listing Coordinator

How I Work With You

I’m Lisa’s right hand when it comes to listing and selling homes. After Lisa and I first meet with a client, I get paperwork completed, give vendor recommendations, connect clients with our stager and send Lisa’s Strategic Home Improvement Plan.

I go to the properties to check on updates, give advice and get questions to Lisa. After everything is complete, I list the house on the MLS and take the sign/lockboxes/homebook/etc. there and back.

My support of Lisa helps her focus on maximizing the value of the client’s home. Listings are my No. 1 priority. I’ve handled quick listings, long-term renovations, vacancies and owner-occupied homes. I also am weekend support and am in touch with all clients helping wherever I can.

More About Me

My dad is a Realtor in East Texas. Seeing the relationships he formed and the impact he had on people’s lives inspired me to follow in his footsteps. Building relationships and helping people are my passions, and I get to do both of those things every day on the Lisa Munoz team.

I began my career in event planning and marketing, which taught me how to manage time, balance many different projects at once and solve problems. I also have experience in customer service, so I know the importance of making people feel heard and helped.

Outside work, I spend most of my time with my sweet husband, our Labrador retriever and my amazing family and friends. If I am not hanging out with them, I am on a run, volunteering for Young Life or the Junior League or baking cookies.

My Austin Is All About…

The unique vibe. I have always loved how laid-back Austin feels. There is an unspoken theme of “anything goes” here. You can go to a new, swanky restaurant in workout clothes and no one will notice. You can dye your hair a crazy color and not get a second glance. You can be a vegan or a meat lover and find plenty of people to relate to either way!

Green spaces. I am so thankful that the city was built around beautiful parks, springs and hiking trails. Whether I am driving to work, on a run, walking my dog or just looking out my window, there are so many trees and beautiful green areas to enjoy.

Helen Gregg, Transaction Manager

Helen Gregg,
Transaction Manager

How I Work With You

Buyers and sellers work with me once they are under contract. I make sure all paperwork is filled out and that we stay on track with all contract deadlines. I schedule all inspections and coordinate with the agents, lenders and title companies to keep things moving along toward closing.

More About Me

Because I worked in the banking and mortgage industry for nine years, I understand the full real estate process. When you work with me, you’ll see that I’m very detail-oriented (I love checklists!) and will stay on top of everything in your transaction.

When I’m not working, I love everything crafty and enjoy scrapbooking. My latest obsession is monograming with my embroidery machine.

 

My Austin Is All About…

Volunteering. I have two daughters and help out at their school as much as possible. I also give my time to Operation Blue Santa during the holiday season. My family volunteers to make lunches for the homeless once a month, and we deliver food to the Austin Resource Center for the Homeless.

The outdoors. Mount Bonnell is one of my favorite spots. I enjoy hiking up the mountain and the beautiful views. Packing a picnic lunch and eating at the top is great. You should also try Enchanted Rock near Fredricksburg. It’s only an hour or so drive from Austin. Be sure to take flashlights and enjoy the cave.

South Congress Avenue. I enjoy eating at Home Slice or HopDoddy with my family and then walking down SoCo and checking out all of the shops.

what our clients say:

June 2016

Lisa is a truly amazing Realtor and person! We will certainly be recommending her to any of our friends or colleagues in Austin.

Nicole and Ian Smith

2016-09-21T11:33:45+00:00

Nicole and Ian Smith

Lisa is a truly amazing Realtor and person! We will certainly be recommending her to any of our friends or colleagues in Austin.

July 2016

Jenna, Helen and the rest of the team were great throughout every step of the process. I always felt like they were fighting for me even when things got hectic towards the end and it was so refreshing that I could ask them any question (big or small) and they were extremely prompt in their response. Couldn't have asked to work with a better team!

Rick Bal

2016-09-21T11:32:37+00:00

Rick Bal

Jenna, Helen and the rest of the team were great throughout every step of the process. I always felt like they were fighting for me even when things got hectic towards the end and it was so refreshing that I could ask them any question (big or small) and they were extremely prompt in their response. Couldn't have asked to work with a better team!

A Powerhouse

Lisa is so much more than a real estate agent. She is a powerhouse of useful information. She's an ongoing friend and advisor, she's a network that leads to new friends, and superior service companies. And finally, she's an expert, whose intelligence, focus, calm, and courage create success for those lucky enough to work with her.

Julia

2016-09-12T13:42:11+00:00

Julia

Lisa is so much more than a real estate agent. She is a powerhouse of useful information. She's an ongoing friend and advisor, she's a network that leads to new friends, and superior service companies. And finally, she's an expert, whose intelligence, focus, calm, and courage create success for those lucky enough to work with her.

Exceptional

Lisa was exceptional to work with. She was professional with me from start to finish and I really liked her approach on assessing my needs.

I will recommend Lisa to my friends and colleagues not only because of her professional and experience, but because of her great understanding of the Austin market. Lisa's team exemplified these qualities as well and made my life very during my search and final transaction. Kudos to Lisa, Helen, Colby and Jenna!

Costa Belezos

2016-09-12T13:04:11+00:00

Costa Belezos

Lisa was exceptional to work with. She was professional with me from start to finish and I really liked her approach on assessing my needs. I will recommend Lisa to my friends and colleagues not only because of her professional and experience, but because of her great understanding of the Austin market. Lisa's team exemplified these qualities as well and made my life very during my search and final transaction. Kudos to Lisa, Helen, Colby and Jenna!

April 2016

Lisa Munoz and her whole team are absolutely wonderful! I worked with Jenna Gilbert and Lisa, and they both were amazing. It is very apparent that it is not just about making a one time sale with them. I had heard prior to working with them that it is evident they care about their clients. I can certainly vouch for this after working with them. I think this is quite rare to find, and definitely a different feeling. Even after closing on the house, they are very involved in assisting me with problems that have come up. I would recommend them to anyone looking to buy or sell a house, and will certainly plan to use them again in the future!

Rachelle C., Yelp Review

2016-09-21T11:31:17+00:00

Rachelle C., Yelp Review

Lisa Munoz and her whole team are absolutely wonderful! I worked with Jenna Gilbert and Lisa, and they both were amazing. It is very apparent that it is not just about making a one time sale with them. I had heard prior to working with them that it is evident they care about their clients. I can certainly vouch for this after working with them. I think this is quite rare to find, and definitely a different feeling. Even after closing on the house, they are very involved in assisting me with problems that have come up. I would recommend them to anyone looking to buy or sell a house, and will certainly plan to use them again in the future!

referral program

We welcome and are honored by your referrals.
We go the extra mile to show our gratitude for referrals with special perks at our appreciation events and little treats all year long, such as our Thanksgiving pie delivery.